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GDPR Compliance

Last updated: June 25, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation. This document outlines how we comply with GDPR requirements and respect your data rights.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contractual Necessity: When processing is necessary to fulfill a contract with you
  • Legitimate Interests: When we have a legitimate business interest that does not override your rights
  • Legal Obligation: When we must process data to comply with legal requirements

Your GDPR Rights

Right to Access

You have the right to request confirmation of whether we process your personal data and to receive a copy of that data along with supplementary information about the processing.

Right to Rectification

You may request correction of inaccurate personal data and completion of incomplete data we hold about you.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and applies only in specific situations defined by GDPR.

Right to Restrict Processing

You may request that we limit how we use your personal data in specific circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not engage in automated decision-making.

Data Protection Officer

For matters relating to data protection and to exercise your GDPR rights, please contact us at [email protected].

Data Security Measures

We implement appropriate technical and organizational security measures to protect personal data, including:

  • Encryption of data in transit and at rest
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Staff training on data protection obligations
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay in accordance with GDPR requirements.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer personal data outside these regions, we ensure appropriate safeguards are in place as required by GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on data type and purpose.

Third-Party Processors

When we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees regarding data protection and enter into appropriate data processing agreements.

How to Exercise Your Rights

To exercise any of your GDPR rights, please submit a written request to [email protected]. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

ICO Contact Information:
Website: ico.org.uk
Telephone: 0303 123 1113

Updates to This Document

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website.

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